INTRODUCTION
This Privacy Policy describes how Philoid EdTech (“Philoid”, “We/we” or “Us/us”) will collect, use, share and process personal information obtained during Your (“You/you” or “Your/your”) use of the online platform of Philoid Apps and Websites. It also describes your choices regarding use, access and correction of your personal information and your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
By using the Website/Apps, you indicate that you understand, agree and consent to this Privacy Policy. By Personal Data, we mean any information that can either itself identify you as an individual ("Personally Identifying Information ") or that can be connected to you indirectly by linking it to Personally Identifying Information.
When you use Philoid Services ("online courses", "online classes", "live demo", "doubt clearing sessions", other services provides through Website and Apps), we will use your Information to make our Services more relevant to You and Your engagement with the Philoid community.
We do not share this info with any third party.
We also use Google and YouTube services. You are encouraged to read
YouTube Terms of Service and Google Privacy Policy.
AUTOMATICALLY COLLECTED INFORMATION
Philoid servers may automatically collect data about Your Internet address when You use the Philoid Services. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to Your computer or other device by Your Internet service provider whenever You are on the Internet. When You request pages from the Services, our servers may log Your IP Address and, if applicable, Your domain name. Your IP Address is used to help identify You and to gather demographic information about our Users as a whole. Philoid’s servers may also record the referring page that linked you to Philoid (e.g. another web site or a search engine); the pages You visit on the Services; the web site you visit after Philoid's web site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms You have entered on this web site or a referral site; and other Web usage activity and data logged by Philoid’s servers. Philoid uses this information for internal system administration, to help diagnose problems with servers, and to administer our Services. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider.
INFORMATION COLLECTION
Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth and customized experience. This allows us to provide courses, study material, tutorials that most likely meet your needs and to customize our Website to make your experience safer and easier. We also use your Information to help us better understand our users and to improve the content and functionality of our Website.
When you use our Services, we may collect a variety of information that you will voluntarily provide to us via one of our forms, via a chat or phone session, such as:
- Personal Information: name, date of birth, gender, email address, display picture, mailing address, phone number, geographic location, or phone number
- For Verification:mark-sheets, Passport/Aadhar /Voter ID details;
- Billing Information: debit card number, credit card number and billing address;
- Preferences: set in the " Account " section of our Website/App and course/test module preferences
- Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.
If you use a feature that requires payment of a fee options like NEFT or Card will appear. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as instamojo, razorpay, ccavenue, payubiz and other such registered gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data.
Philoid can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience.
COOKIES
A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
Our Website uses "Cookies" to identify the areas of our Website that you have visited and also helps in logging-in faster and they act as a mechanism to determine user trends.
COMMUNITY
Philoid is a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums and Teams. Please adhere to our community guidelines and judge before posting in these community spaces or sharing your personal information with others on Philoid. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages.
CONSENT
By submitting data to us or our agent or using the Site/App, you consent to our use of your data in the manner set out in this Privacy Policy.
DATA SECURITY
We have appropriate security measures to prevent your Personal Data from being accidentally lost or used or accessed unlawfully. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. Some of the safeguards we use are firewalls and data encryption and information access authorization controls. Only user passwords are encrypted and stored to prevent any kind of theft, piracy or unauthorised access. If you believe your account has been abused or hacked, please contact us by sending us an email at contact@philoid.in
Processing your Personal Data will be done only in an authorised manner and subject to a duty of confidentiality. We also have procedures–in-place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so. Notwithstanding anything contained anywhere in this Agreement; we cannot assure absolute security to your personal data and by entering into or by logging into our website, you explicitly agree not to sue us for any data breach.
CONDITIONS OF USE
Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.
GOVERNING LAW AND JURISDICTION:
In the event of any dispute arising between the parties with respect to this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be English. The seat and place of arbitration shall be Delhi and the decision of the Arbitrator shall be final and binding on both parties herein. This contract shall be subject to the exclusive jurisdiction of courts in Delhi, India and shall be governed by the Indian laws.
CHANGES TO THIS PRIVACY POLICY
Philoid may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, Philoid notifies the Users by push notice or via notice on the Philoid website.
CONTACT
If you have any queries, feel free to reach us by contact page.