Q1 of 33 Page 411

BPO is an important activity of which sectors?

BPO or Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. It includes human resources or finance and accounting, and customer-related services. Thus, it is evident that BPO belongs to the tertiary sector as it is associated with service production.


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