Mrs. Sharma bought a packet of dal from her local grocer. When she came back home and began cooking the dal, she could not find the best before the date on the packet. So, she had to cook the entire packet of dal.

Which consumer right is being violated here? [CBSE 2014]

The Right to be informed as a consumer is the consumer right which has been violated in the incident mentioned above.

NOTE – The Right to be informed is every consumer’s right which includes the particulars of goods and services purchased by the consumer – the date of manufacture, date of expiry, ingredients etc. Every product is meant to have these particulars in order to protect the consumers from exploitation by the manufacturers.