You are Kumaran/Koyala, Vice President, Customer Care, Shopmart Online. You have received a letter of inquiry from a dissatisfied customer seeking information about your company's exchange policy. Write a letter of reply in about 120-150 words to the customer giving information about the same.

OR

You see a classified advertisement in the newspaper inviting applications for the post of a Sales Executive in a reputed bank. Write a letter with bio-data in about 120-150 words to the HR Manager, HABC Bank, Lajpat Nagar , New Delhi, applying for the post advertised. You are Avani/Aviral of 120, Kirti Nagar, Delhi.

Read the passage given below:

This isn't a mountain region of mere subjective beauty. Nor one, which claims its greatness, based on just an overwhelming opinion of a large majority. For Sikkim is a treasure that few know about. However, the facts of its remarkable geography bear enough testimony to pitch Sikkim in a slot that no other mountain region, anywhere in the world, could duplicate or rival. What Everest is to peaks, Sikkim is to the mountains. Tragically, a region so wild and exotic and with such geographic and climatic extremes, that its amazing wilds and not its unremarkable hill stations, ensure its accessibility to the adventurous only.

Just delve on these facts a bit. From the plains, in a mere 80 kms as the crow flies, the altitude reaches 28,168 feet at the very top of Kangchenjunga, the third highest peak in the world. Such a sharp elevation is unrivalled anywhere else and is the first geographical claim of Sikkim.

The second is an offshoot of the first. Nowhere else do so many 7,000 metre plus peaks crowd up in such a confined space. And the third is really a consequence of the first and the second with the sharp gradation creating the most variegated flora and fauna possible anywhere in the mountains. The fourth uniqueness is also a consequence of the first and the second and lies in the extremes of the climate which ranges from the tropical to the typical arctic type. And the fifth claim is its thin permanent population and relatively fewer travellers by virtue of its remote far-eastern Himalayan location.

The startling facts about Sikkim never seem to end. For starters, all of Sikkim lies in a mere 110 kms by 65 kms of mountains, peaks, glaciers, rivers and forests. A little dot on the map at latitude 27 degrees North and longitude 88 degrees East. Its 7,000-sq kms make it about as large as the National Capital Region of India! To the North and extending to the East of Sikkim, is Tibet / China and to the West is Nepal. To the South are the Himalayan and sub Himalayan regions of West Bengal.

It is, in fact these geographical extremes and the resulting ambience that makes mountaineers trek here, when they are not climbing, besides fuelling mountaineering dreams in the minds of trekkers, what with the closest possible proximity to magnificent peaks while trekking.

On the subject of trekking here, it is strange but true that acclimatisation is much tougher in Sikkim than elsewhere. It may have something to do with being closer in latitude to the Tropic of Cancer, besides the rather sharp stages involved in each day of trekking. The closeness to the Tropic of Cancer has meant that the snowline will always be much higher and therefore human settlements are seen even at altitudes of 16,000 feet!

Adapted from a travelogue by Ashish Kaul, Travel Writer

(a) On the basis of your understanding of the above passage, make notes on it using headings and sub-headings. Use recognizable abbreviations (wherever necessary-minimum four) and a format you consider suitable. Also supply an appropriate title to it.

(b) Write a summary of the passage in about 80 words.

You are Romi/Rohit, Sports Captain of Sunshine International School. Your school has organized a marathon to promote a cause. Design a visually appealing poster about this in about 50 words. Include all relevant details.

OR

You are the Dean, Admissions, MNT Professional College, Chandigarh. Draft an advertisement in about 50 words giving information about admission to undergraduate courses offered by your College. Include all relevant details.

Are celebs responsible for the products they endorse? Taking a cue from the headlines given below and using your own ideas, write a debate speech for or against the topic. (about 150-200 words)

Amitabh Bachchan steps back from promoting Pepsi after a school girl questions the health impact of the drink.

The brief ban on Maggi noodles causes trouble for its celebrity Brand ambassadors M.S. Dhoni quits as Amrapali brand ambassador after Twitter furore.

OR

Should schools promote coaching institutes? Taking a cue from the points given below and using your own ideas, write a debate speech for or against the topic in about 150-200 words.

Despite CBSE’s ban, coaching centers running classes in schools Teachers from coaching institutes teach subjects like physics, chemistry, and Mathematics, English and Physical Education continue to be taught by the school faculty.

Classes in separate sections from 8 am to 12 pm for the CBSE and competitive examinations.

5th June has been recognized as World Environment Day. Your school conducted various activities to commemorate the day. Write a report about it in about 150-200 words for your school magazine. You are Karuna/Karan.

OR

On the occasion of International Museum day, prepare a speech, in about 150-200 words, for the morning assembly, on the role of museums in preserving history and heritage. Also, mention how students can benefit from visiting museums. You are Karuna/Karan.