Q20 of 38 Page 1

Describe any three legal measures taken by the government to empower the consumer in India.

The legal measures taken by the government to empower consumers are as below:

1. Enactment of the Consumer Protection Act, 1986 was an important step in this direction.


2. Under COPRA, three-tier quasi-judicial machinery was set up to address consumer disputes. The three different levels - a district, state, and national level Redressal for consumer disputes.


3. The MRTP Act was enacted in 1984, to check unfair trade practices by manufacturers and service providers.


4. Consumer courts have been set up to provide justice to consumers who faced unfair practices in the market.


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