COPRA has enabled the consumers to have the right to represent in the consumer courts. Explain with the help of an example how it benefits the consumers.
Under Consumer Protection Act, 1986 (COPRA), three-tier quasi-judicial machinery at the district, state and national levels is established for redressal of consumer disputes.
The district level court deals with the cases involving claims up to 20 lakhs, the state level courts between 20 lakhs and 1 crore and the national level court deals with cases involving claims exceeding 1 crore.If a case is dismissed in district-level court, the consumer can also appeal in state and then in National level courts. Thus, the Act has enabled us as consumers to have the right to represent in the consumer courts.
It strengthened the Consumer Movement and provided the consumers with the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer, she has the right to get compensation depending on the degree of damage.
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