Q2 of 24 Page 1

You placed an order with Regent Computer Accessories House for the supply of laptop tables, computer stationery, etc. However, you felt disappointed when you opened the consignment. Two out of the eight tables ordered have wobbly legs and two reams of paper contain defective sheets. Write a letter in 120 – 150 words to the manager requesting him to replace the defective supplies. You are Sudha/Sudhir, Manager, Communication Services Centre, Paschim Vihar, Delhi.

Sudha Pandey,


Manager,


Communication Services Centre,


Paschim Vihar,


Delhi


Date: 8th August, 2019


The Manager,


Regent Computer Accessories House,


31, Chittaranjan Avenue,


New Delhi.


Subject: Request to replace the defective hardware supplies for Order ID 5201-09


Sir,


I, Sudha Pandey, the Manager of Communication Services Centre, Delhi, would like to bring to your notice that we had placed an order with your company for the following deliverables, some of which have been found to be defective on receipt:


1. Eight laptop tables


2. Ten keyboards


3. Three reams of paper


4. One carton of printer ink set


Two out of the eight laptop tables had wobbly legs when we received them and two reams of paper contain discoloured sheets. All the items were unsealed and checked in front of your employee, who shall also provide a confirmation of the nature of the supplies received.


I, on behalf of my company, would request you to kindly look into the matter at the earliest and replace the defective items as soon as possible. We shall not pay for the delivery charges this time, however. We also hope there shall be no such discrepancies this time.


Thanking you in anticipation,


Yours sincerely,


Sudha Pandey.


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